Coronavirus Outbreak: ETIYA Measures

At ETIYA, the safety and well-being of our more than 1000 employees, contractors, partners, and customers was and remains our highest priority. 
 
Amidst the growing uncertainty and fast-changing government guidelines across countries, we have taken several measures from the beginning of pandemic to support the safety, the welfare of our customers and our workforce including
 
• All non-essential travel is suspended
• All travel to restricted countries has been suspended
• Any person returning from a restricted country is required to self-quarantine for two consecutive weeks and must seek immediate medical attention at the first sign of any symptoms of illness
• All employees are working from their homes
• Additional sanitation, health, and safety measures have been put in effect across all our offices 

Meet Us At Mobile World Congress 2018

Etiya Showcases AI-driven Customer Experience Management and Self-care at Mobile World Congress 2018

Reshape the digital customer experience journey with AI and catalog-driven B/OSS

Etiya uses autonomous learning, algorithm-driven technologies, and sentiment analysis to reshape the customer’s engagement journey. The customer’s next step can be predicted based on behavior and emotions, so the service provider can proactively take the best action—in real time—to provide a superior customer experience.