ETIYA I Announcements

Coronavirus Outbreak: ETIYA Measures

At ETIYA, the safety and well-being of our 900 employees, contractors, partners and customers was and remains our highest priority.

Amidst the growing uncertainty and fast-changing government guidelines across countries, we have taken several measures to support the safety, welfare of our customers and our workforce including

• All non-essential travel is suspended
• All travel to restricted countries has been suspended
• Any person returning from a restricted country is required to self-quarantine for two consecutive weeks and must seek immediate medical attention at the first sign of any symptoms of illness
• Critical support and delivery teams are working on rotation and wherever possible from home
• Additional sanitation, health and safety measures have been put in effect across all our offices

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16 March 2020

Coronavirus Outbreak: ETIYA Measures

At ETIYA, the safety and well-being of our 900 employees, contractors, partners and customers was and remains our highest priority.

Amidst the growing uncertainty and fast-changing government guidelines across countries, we have taken several measures to support the safety, welfare of our customers and our workforce including

• All non-essential travel is suspended
• All travel to restricted countries has been suspended
• Any person returning from a restricted country is required to self-quarantine for two consecutive weeks and must seek immediate medical attention at the first sign of any symptoms of illness
• Critical support and delivery teams are working on rotation and wherever possible from home
• Additional sanitation, health and safety measures have been put in effect across all our offices

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16 March 2020

We've Been Shortlisted for Most Innovative Use of AI Technology at the AfricaCom Awards!

We are pleased to inform you that ETIYA has been shortlisted as a candidate for the “Most Innovative Use of AI Technology Award” at AfricaCom 2018, with its AI-powered automated Customer Service project.

Within the scope of the shortlisted project, ETIYA aimed to reply and manage corporate customer e-mails, sent to the CCS (Corporate Customer Services) team, through Customer Service Management and artificial intelligence-powered customer notification management solution.

ETIYA has placed an important service in the centre of the customer's future digital roadmap with its artificial intelligence solution, through autonomous learning and natural language processing method, which has strategic importance in digital transformation.

05 November 2018

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Meet Us At Mobile World Congress 2018

Etiya Showcases AI-driven Customer Experience Management and Self-care at Mobile World Congress 2018

Reshape the digital customer experience journey with AI and catalog-driven B/OSS

Etiya uses autonomous learning, algorithm-driven technologies, and sentiment analysis to reshape the customer’s engagement journey. The customer’s next step can be predicted based on behavior and emotions, so the service provider can proactively take the best action—in real time—to provide a superior customer experience.

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12 February 2018

Meet Us At Mobile World Congress 2018

Etiya Showcases AI-driven Customer Experience Management and Self-care at Mobile World Congress 2018

Reshape the digital customer experience journey with AI and catalog-driven B/OSS

Etiya uses autonomous learning, algorithm-driven technologies, and sentiment analysis to reshape the customer’s engagement journey. The customer’s next step can be predicted based on behavior and emotions, so the service provider can proactively take the best action—in real time—to provide a superior customer experience.

Click For Details →

12 February 2018

Etiya. A New Era

Since 2004, Etiya has become a fast-growing and leading Independent software vendor providing a comprehensive product portfolio, with more than 600 employees in 9 offices worldwide.

Throughout 2017 we have been working on our strategy and ambitions. We have become a company with great ambition and now a shift in our company vision. Our goal is to become a strong global player in the market and expand our expertise from telco to other industries. Therefore we want to have a unique brand strategy supported by our new brand identity.

09 February 2018

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