Etiya Showcases AI-driven Customer Experience Management and Self-care at Mobile World Congress 2018
Reshape the digital customer experience journey with AI and catalog-driven B/OSS
Etiya uses autonomous learning, algorithm-driven technologies, and sentiment analysis to reshape the customer’s engagement journey. The customer’s next step can be predicted based on behavior and emotions, so the service provider can proactively take the best action—in real time—to provide a superior customer experience.
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