05 November 2018

We've Been Shortlisted for Most Innovative Use of AI Technology at the AfricaCom Awards!

We are pleased to inform you that ETIYA has been shortlisted as a candidate for the “Most Innovative Use of AI Technology Award” at AfricaCom 2018, with its AI-powered automated Customer Service project.

Within the scope of the shortlisted project, ETIYA aimed to reply and manage corporate customer e-mails, sent to the CCS (Corporate Customer Services) team, through Customer Service Management and artificial intelligence-powered customer notification management solution.

ETIYA has placed an important service in the centre of the customer's future digital roadmap with its artificial intelligence solution, through autonomous learning and natural language processing method, which has strategic importance in digital transformation.

We are very proud to have been shortlisted for this award and would like to congratulate all the other companies who have also been shortlisted.

Winners will be announced at the AfricaCom 2018 Awards ceremony in November.

To find out more about ETIYA AI-powered Customer Service Management and the details of the customer project,  please contact us marketing@etiya.com

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