Customer Relationship Management
Product Catalog Management
CPQ
Order Management
Customer Service Management
Omni-Channel Digital Frontend
Billing Management
Chatbot
Campaign Management
Artificial Intelligence Based Solutions
Data Analytics
Customer Experience Management
Digital Business Platforms
Video Analytics Solutions
Consultancy
Managed Services
IT ServicesAwards
/ TM Forum Excellence Awards
Etiya has been named a finalist in two 2015 TM Forum Excellence Awards. A distinguished panel of industry executives and experts selected it as a finalist in the Agile Business & IT — Solution Provider category and its implementation at Avea as a finalist in the Customer Centricity — Service Provider category.
Etiya’s Catalog Driven B/OSS and real-time resource management solution was selected for the Agile Business & IT — Solution Provider award for demonstrating the most innovative and effective use of TM Forum Frameworx to deliver tangible cost reduction, risk reduction and improve time-to-market.
/ The Global Telecoms Business Innovation Awards
Etiya won the GTB Awards for Consumer Service Innovation in 2014! Through comprehensive solutions in the fields of Telecommunication, Media, Utilities, Etiya has helped companies gain competitive advantage by offering business solutions, such as CRM, Data Warehouse & Big Data. Analytics.
The SEP project developed specifically for TTNET, which includes Customer Relationship Management, Product and Catalog Management, Order Management and Complaint Management products, which carries out end-to-end customer processes, was awarded with the category "Consumer Innovation".
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