Etiya | Company Profile

About Us

Etiya, leading software company providing customer experience focused AI driven Digital Transformation solutions with its own award-winning product portfolio.

Founded in 2004, Etiya is a fast-growing software company with more than 850 employees worldwide. Our global headquarters is in Amsterdam and we have offices in Silicon Valley, Istanbul, Singapore, Ukraine, Dubai and Montreal.

Etiya enables service providers to deliver a differentiated customer experience. Our full-stack Business and Operations Support System (B/OSS) portfolio can be deployed on-cloud or on-premise. Its latest innovation incorporates autonomous learning, algorithm-based applications in B/OSS.

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Vision & Mission

Our Vision

Be a thought leader and global IT brand known for satisfying worldwide operator needs and exceeding their expectations through agile, innovative, easily applied, flexible, and affordable products that stand out from the competition.

Our Mission

Provide our customers innovative, high quality, and customized solutions with predictable and successful results through the application of agility, strategy, processes, and technologies.

Vision & Mission

Our Vision

Be a thought leader and global IT brand known for satisfying worldwide operator needs and exceeding their expectations through agile, innovative, easily applied, flexible, and affordable products that stand out from the competition.

Our Mission

Provide our customers innovative, high quality, and customized solutions with predictable and successful results through the application of agility, strategy, processes, and technologies.

Our Values

Customer Orientation: We meet the expectations of our customers completely and on time.

Solution Orientation: We produce quick solutions for the problems and demands with foresight and with the mission of making life easier.

Happy Employee=Happy Customer: We are a happy family working with a sense of caring about the happiness of all of our employees.

Team Work: We are a strong and connected team that believes in the power of synergy and team work and creates value together.

Innovation: We strive to be a “creator” rather than being a follower of the latest technology, and we transform technology to “value”.

Quality Orientation: We care about quality and we combine technology with quality by continuously enriching each product and service with new standards.

Human Orientation: We adopt a sense of seeing diversity as value and prioritize respect for individual rights in every field and in every sense.

Exceed, Everyday

"We exist to move agilely beyond existing standards — in our relationships with our customers, in innovation, and in our ambition to expand and grow."

We never aim to just deliver — we strive to make our products more relevant, our services more tailored, and our innovations more daring than our competitors.

There are no borders or boundaries to what we can do or where we can go.

Any business can always become more intelligent — yours and our own (we never stop learning!)

The most successful partnerships are born out of more than just commercial interest. They are driven by companies like Etiya who truly want to help their partners, not just sell solutions, and will go the extra mile to help each other develop.