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Recent Announcements

We've Been Shortlisted for Most Innovative Use of AI Technology at the AfricaCom Awards!

We are pleased to inform you that ETIYA has been shortlisted as a candidate for the “Most Innovative Use of AI Technology Award” at AfricaCom 2018, with its AI-powered automated Customer Service project.

Within the scope of the shortlisted project, ETIYA aimed to reply and manage corporate customer e-mails, sent to the CCS (Corporate Customer Services) team, through Customer Service Management and artificial intelligence-powered customer notification management solution.

ETIYA has placed an important service in the centre of the customer's future digital roadmap with its artificial intelligence solution, through autonomous learning and natural language processing method, which has strategic importance in digital transformation.

05 November 2018
AfricaCom-Showcase-2018-announces-en

We've Been Shortlisted for Most Innovative Use of AI Technology at the AfricaCom Awards!

We are pleased to inform you that ETIYA has been shortlisted as a candidate for the “Most Innovative Use of AI Technology Award” at AfricaCom 2018, with its AI-powered automated Customer Service project.

Within the scope of the shortlisted project, ETIYA aimed to reply and manage corporate customer e-mails, sent to the CCS (Corporate Customer Services) team, through Customer Service Management and artificial intelligence-powered customer notification management solution.

ETIYA has placed an important service in the centre of the customer's future digital roadmap with its artificial intelligence solution, through autonomous learning and natural language processing method, which has strategic importance in digital transformation.

05 November 2018
MWC-Barcelona-Etiya-Showcase

Meet Us At Mobile World Congress 2018

Etiya Showcases AI-driven Customer Experience Management and Self-care at Mobile World Congress 2018

Reshape the digital customer experience journey with AI and catalog-driven B/OSS

Etiya uses autonomous learning, algorithm-driven technologies, and sentiment analysis to reshape the customer’s engagement journey. The customer’s next step can be predicted based on behavior and emotions, so the service provider can proactively take the best action—in real time—to provide a superior customer experience. 

12 February 2018

Etiya. A New Era

Since 2004, Etiya has become a fast-growing and leading Independent software vendor providing a comprehensive product portfolio, with more than 600 employees in 9 offices worldwide.

Throughout 2017 we have been working on our strategy and ambitions. We have become a company with great ambition and now a shift in our company vision. Our goal is to become a strong global player in the market and expand our expertise from telco to other industries. Therefore we want to have a unique brand strategy supported by our new brand identity. 

09 February 2018

Etiya. A New Era

Since 2004, Etiya has become a fast-growing and leading Independent software vendor providing a comprehensive product portfolio, with more than 600 employees in 9 offices worldwide.

Throughout 2017 we have been working on our strategy and ambitions. We have become a company with great ambition and now a shift in our company vision. Our goal is to become a strong global player in the market and expand our expertise from telco to other industries. Therefore we want to have a unique brand strategy supported by our new brand identity. 

09 February 2018
barcelona-etiya-showcase-banner-en-2

Etiya to demo AI-based telco solution at Mobile World Congress

ETIYA, the leading independent software vendor providing AI and catalog driven BSS/OSS, will showcase its artificial intelligence (AI)-driven customer experience management and self-care solution at Mobile World Congress in Barcelona.
 
As announced in December 2017, ETIYA and Openet are jointly launched Digital as a Service (DaaS) solution, which has been built on the AI-driven end-to-end Digital Business Platform; a cloud enabled SaaS with complete BSS, OSS and core network.  The two companies now plan to demonstrate DaaS together at Mobile World Congress. DaaS is a cloud-based, modular solution that helps MVNOs and ‘digital first’ sub-brand operators develop their businesses and manage costs predictably. Its subscription model also reduces the risk of an upfront investment.

09 February 2018
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