For service providers it is important to create personalized and creative offers inline with customer needs as well as billing them on time and accurately. Negative customer experience during the billing period mostly leads to customer loss. Flexible, fast billing with consistent and real-time pricing from all channels and ability to charge all services on a single invoice are the priorities for service providers.
Etiya Billing and Charging Management provides real-time and flexible billing and charging for complex packages of voice, data, video-based products and value-added services. State-of-the-art tariff technology provides powerful and flexible discount management and is under Customer Relationship Management control.
The product supports complex discounts, equipment and spending controls, and sales commitments. It provides a real-time convergent charging and billing experience based on industry-conformant product models, with carrier-grade performance and operational ease.
Etiya Billing and Charging Management supports online, real-time, and offline convergent charging.
Rich billing functionality enables on-demand, real-time billing that supports multiple business models. Balances can be prorated upon service activation and deactivation.
Sales commitments are tracked easily at the account or product levels or by time.