Etiya, the leading Independent Software Vendor specialized in Digital BSS, providing comprehensive Customer Relationship Management (CRM) as well as Customer Analytics and AI driven solutions, today announced that it is a finalist in TM Forum’s 2019 Excellence Awards in the “Outstanding Customer Centricity Award” and “Disruptive Innovation Award” categories. The Excellence Awards program honors the world’s leading companies for their innovative achievements spanning digital transformation, business and IT agility, customer centricity, cross-industry partnering and collaboration, and product and service innovation.
Etiya received Excellence Awards nominations for their work with Fizz, a completely digital mobile and internet brand that provides online customer experience for do-it-yourself smart digital consumers. There are no retail stores. Services are provisioned immediately, SIMs are delivered to the user within a few hours, and activation occurs immediately. The customer’s digital journey is a fun gaming experience with rewards, badges, and perks. They are treated as members of the Fizz community, not as customers.
Fizz runs on Etiya’s digital business platform. This minimizes CapEx, enables fast implementation, and scales easily.
TM Forum’s 2019 Excellence Awards attracted nominations from leading communications service providers, suppliers and vendors from around the world. An annual awards program in its thirteenth year, the Excellence Awards highlight companies that demonstrate commitment to the evolution of the industry through digital transformation, adoption and suite of best practices and standards that TM Forum delivers through their Collaboration Community.
“Congratulations to the finalists of the TM Forum Excellence Awards 2019. As ever, the quality of the competition this year was incredibly high,” said Nik Willetts, CEO, TM Forum. “With 5G fast approaching and pressure to digitally transform intensifying, it’s great to see these organizations pave the way for change and transformation. We’re excited and proud to work alongside these TM Forum members to deliver new and innovative solutions that will shape the industry in years to come.”
“We are delighted to be shortlisted for these prestigious awards”, said Aslan Dogan, CEO of Etiya. Disruptive Innovative technologies have always been the cornerstone of Etiya. We strive to help our customers to provide the best customer experience to their end users by deploying our AI driven digital business platform. ”.
TM Forum will announce the winners of the Excellence Awards during a special ceremony at Digital Transformation World on Monday, May 13th, 2019. Winners will also receive recognition during the opening keynote perspectives session on Tuesday, May 14th, 2019. The TM Forum Excellence Awards 2019 are judged by an independent panel comprised of leading industry and subject matter experts.
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