More than 80% of communications service providers (CSPs) that took TM Forum’s 2020 customer experience (CX) transformation survey said they planned to move at least half of their CX IT estate to the cloud within three years. In our TM Forum joint webinar, we will look at some challenges and approaches being taken during CX transitions.
Also, Etiya CCO Apostolos Kallis will be sharing Etiya's experience and approach to migrating customer-facing systems to cloud, during this webinar.
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