Consultancy

Etiya’s consultancy adds value since it is based on real industry experience gained from diverse telecom projects implemented successfully worldwide and active contributions to international standards. Digital transformation, to-be architecture blueprints, technical assessments, and business process reengineering are among Etiya's consultancy services.

Etiya Services provide the support Communications and Digital Service Providers need to successfully transform their businesses. Etiya services cover the entire business life cycle, from strategy formation, product development, and implementation to consultation and managed services.

Etiya continues to work very closely with some of the most advanced and forward-thinking service providers in the world and all Etiya products have been built to support actual operator needs. Our comprehensive B/OSS portfolio bridges telecommunications CRM, catalog-driven order management, and algorithm-driven applications. Etiya combines these innovative technologies with our consultants’ deep telecom knowledge and long-term experience to create custom solutions that meet individual service provider needs and environments.

These Individualized solutions enable service providers to increase their efficiency and agility, resulting in faster time-to-market and operational cost savings. Etiya's professional services are grouped into three areas: Consultancy, Managed Services, and IT Services.

  • Digital Transformation

    Service providers are applying digital technologies to increase revenues from new services and to dramatically simplify and improve the efficiency of their existing business. Etiya helps service providers successfully complete this digital transformation journey. Using TM Forum's Digital Maturity Model, Etiya assesses a service provider’s digital maturity in five dimensions: Customer, Strategy, Technology, Operations and Culture, and People and Organization. Recommendations and implementation plans ensure success.

  • To-be Architecture Blueprints

    Using Enterprise Architecture methodologies and frameworks such as TOGAF and Zachmann, Etiya provides consulting on to-be architecture blueprints by analyzing the service provider’s baseline architecture, taking into account business, information, and technology. The resulting target architecture is aligned with the service provider’s strategy.

  • Technical Assessments

    Etiya provides technical assessments of application portfolios, software architectures and frameworks, and software maturity levels. It also performs code quality reviews.

  • Business Process

    Etiya provides business process reengineering consulting to align processes with a service provider’s business strategy, people, and technology. Operational efficiency is improved by simplifying business processes, identifying overlapping and gap application roles, and consolidating scattered business rules.

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