Recognized in the 2025 Gartner® Magic Quadrant™ for AI in CSP Customer and Business Operations
The 2025 Gartner® Magic Quadrant™ for AI in CSP Customer and Business Operations evaluates vendors based on their Ability to Execute and Completeness of Vision. With Agentic AI, AI agents, digital twin, and automation at its core, we believe Etiya’s AI platform equips its BSS to help CSPs achieve operational efficiency and deliver enhanced customer experiences.
Fill out the form to download this exclusive report.
*Disclaimer:
Gartner, Magic Quadrant for AI in CSP Customer and Business Operations, By Pulkit Pandey, Amresh Nandan, Will Rice, Mounish Rai, 26 August 2025
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Related Post
The past two years have seen an explosion in Generative AI. The ubiquitous technology has had a huge impact on customer service, but it also has a major shortcoming – it is predominantly reactive. Whi...
The rapid adoption of digitalisation is pushing new waves of growth across every business. Telecoms is no exception. Telecom operators are embracing digital transformation at a pace and scale never se...
Citizen Development and Internal Transformation: What Does FlowE Change? Traditional software development cycles have long been too slow, costly, and rigid—often becoming a bottleneck rather than an e...
Effortless Data Integration and Orchestration with FlowE DB2DB As enterprise systems scale, so do their data sources. In modern software architectures, microservices often operate on different databas...
To seize emerging business opportunities, CSPs must adopt disruptive business models and leverage advanced, flexible IT capabilities. Digital Brands are becoming one of the most popular options to tar...
Ready to unlock the full potential of AI in telecom? Tune in to discover how comprehensive, tailored product suites are reshaping the game for CSPs. In this podcast episode, we cover: • Why integrated...
It may seem strange that companies that excel at providing digital experiences have become better at providing personalised services than those that customers can deal with face-to-face in stores or v...
Explore how AI is transforming customer engagement in telecoms, and uncover the latest innovations shaping the future of the industry: · Learn how AI and data-driven tools enable hyper-persona...
