Intelligent Growth Leader
AI-Native Platforms Powering Intelligent Growth
Etiya is a leading software company delivering AI-native customer engagement and business platforms that help organizations create intelligent customer experiences, automate operations, and accelerate growth.
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Autonomous BSS
Turn every interaction into continous growth with Etiya Autonomous BSS
Powered by Agentic AI, Digital Twin capabilities, and operational intelligence, Etiya Autonomous BSS helps service providers create adaptive customer experiences and continuously evolve digital operations.
More Than Two Decades Shaping Digital Customer Experiences
Since 2004, Etiya has been helping businesses simplify complexity and deliver smarter customer experiences through AI-driven, cloud-native technologies.
Insight-Driven Customer Experiences- Intelligent Operational Orchestration
- Continuous Business Adaptation
From Idea to Impact, Faster
Powered by Agile and DevOps methodologies, Etiya helps organizations turn business needs into real outcomes faster. Continuous delivery, automation, and scalable development practices enable rapid innovation in dynamic markets.
50% Faster Time-to-Market
Scale Without Complexity
Etiya's microservice-based architecture enables organizations to rapidly introduce new capabilities, scale independently, and evolve continuously. Modular services accelerate innovation while maintaining operational continuity.
10x Faster Feature Delivery
Ownership That Drives Results
Empowered teams, clear accountability, and streamlined decision-making help organizations move faster from strategy to execution. This approach enables rapid delivery and consistent outcomes across transformation programs.
40% Faster Decision Cycles
More Than Two Decades Shaping Digital Customer Experiences
Since 2004, Etiya has been helping businesses simplify complexity and deliver smarter customer experiences through AI-driven, cloud-native technologies.
- Insight-Driven Customer Experiences
- Intelligent Operational Orchestration
- Continuous Business Adaptation
1600+
Driven by a global workforce powering continuous innovation
20+
We continue to deserve your trust with awards won worldwide
803+
TM Forum certified experts
%40
Empowered by a strong female employee ratio and diverse workforce
10+
Delivering closer collaboration through offices across 7 countries
POWERED BY A GLOBAL WORKFORCE
Operating across 3 continents and 7 countries worldwide
Delivering adaptive digital transformation through globally connected teams and expertise.
LEADERS
Meet Our Leadership Team
Guiding Etiya’s vision for intelligent technologies, adaptive operations, and customer-centric growth.
Ali Durmuş, PhD
Founding Partner& CTO
Ali Durmuş is a Founding Partner and Chief Technology Officer at Etiya, leading the company’s technology vision and innovation strategy. He focuses on advancing next-generation technologies and scalable platforms that support digital transformation and business growth.
Ali Durmuş, PhD
Founding Partner& CTO
Ali Durmuş, PhD
Founding Partner& CTO
Ali Durmuş is a Founding Partner and Chief Technology Officer at Etiya, leading the company’s technology vision and innovation strategy. He focuses on advancing next-generation technologies and scalable platforms that support digital transformation and business growth.
Serdar Dağdelen
Founding Partner and CHRO
Serdar Dağdelen is a Co-Founder and Chief People and Culture Officer at Etiya, leading the company’s people strategy and culture initiatives. He has played a key role in building a collaborative and high-performance culture that supports continuous growth and innovation.
Serdar Dağdelen
Founding Partner and CHRO
Serdar Dağdelen
Founding Partner and CHRO
Serdar Dağdelen is a Co-Founder and Chief People and Culture Officer at Etiya, leading the company’s people strategy and culture initiatives. He has played a key role in building a collaborative and high-performance culture that supports continuous growth and innovation.
Apostolos Kallis
Chief Commercial Officer& Board Member
Apostolos Kallis is Etiya’s Chief Commercial Officer and Board Member, leading the company’s global sales, business development, presales, and partner ecosystem. Prior to Etiya, he served on TM Forum’s Senior Leadership Team, contributing to the organization’s global growth and international expansion initiatives.
Apostolos Kallis
Chief Commercial Officer& Board Member
Apostolos Kallis
Chief Commercial Officer& Board Member
Apostolos Kallis is Etiya’s Chief Commercial Officer and Board Member, leading the company’s global sales, business development, presales, and partner ecosystem. Prior to Etiya, he served on TM Forum’s Senior Leadership Team, contributing to the organization’s global growth and international expansion initiatives.
Aycan Gömeç
VP of Marketing
Aycan Gömeç is the VP of Marketing at Etiya, responsible for global marketing, brand strategy, and go-to-market execution. She combines data, technology, and customer insights to expand market presence, strengthen brand leadership, and support sustainable business growth.
Aycan Gömeç
VP of Marketing
Aycan Gömeç
VP of Marketing
Aycan Gömeç is the VP of Marketing at Etiya, responsible for global marketing, brand strategy, and go-to-market execution. She combines data, technology, and customer insights to expand market presence, strengthen brand leadership, and support sustainable business growth.
Uğur Gemici
Chief Cloud& Security Officer
Uğur Gemici leads Etiya’s Cloud Computing and Information Security strategy, focusing on secure, scalable, and efficient cloud operations. He also contributes to the company’s AI-driven digital platform vision and global technology initiatives through his extensive product and transformation experience.
Uğur Gemici
Chief Cloud& Security Officer
Uğur Gemici
Chief Cloud& Security Officer
Uğur Gemici leads Etiya’s Cloud Computing and Information Security strategy, focusing on secure, scalable, and efficient cloud operations. He also contributes to the company’s AI-driven digital platform vision and global technology initiatives through his extensive product and transformation experience.
Ertuğrul Cin
Chief Finance Officer
Ertuğrul Cin leads Etiya’s financial strategy and operations. Prior to Etiya, he held leadership roles at Anadolu Group and served as a fiscal inspector at the Ministry of Finance. He holds a degree in Business Administration from Middle East Technical University (METU).
Ertuğrul Cin
Chief Finance Officer
Ertuğrul Cin
Chief Finance Officer
Ertuğrul Cin leads Etiya’s financial strategy and operations. Prior to Etiya, he held leadership roles at Anadolu Group and served as a fiscal inspector at the Ministry of Finance. He holds a degree in Business Administration from Middle East Technical University (METU).
Nazım Efe
VP of Transformation& CEO Office
Nazım Efe is VP of Transformation and CEO Office at Etiya, leading strategic initiatives and enterprise-wide transformation. With around 30 years of experience, he has held leadership roles at Türk Telekom, Ericsson, Avea, and Yıldız Holding. He holds a BS in Computer Engineering from METU and completed the Global Business Program at Harvard Business School.
Nazım Efe
VP of Transformation& CEO Office
Nazım Efe
VP of Transformation& CEO Office
Nazım Efe is VP of Transformation and CEO Office at Etiya, leading strategic initiatives and enterprise-wide transformation. With around 30 years of experience, he has held leadership roles at Türk Telekom, Ericsson, Avea, and Yıldız Holding. He holds a BS in Computer Engineering from METU and completed the Global Business Program at Harvard Business School.
Gülnihal Kaya
VP of Managed Services
Gülnihal Kaya is Vice President of Managed Services at Etiya, leading operations, maintenance, and support services across the company’s product and solution portfolio. With more than 20 years of experience in the technology sector, she focuses on customer-centric service excellence, operational efficiency, and long-term customer success.
Gülnihal Kaya
VP of Managed Services
Gülnihal Kaya
VP of Managed Services
Gülnihal Kaya is Vice President of Managed Services at Etiya, leading operations, maintenance, and support services across the company’s product and solution portfolio. With more than 20 years of experience in the technology sector, she focuses on customer-centric service excellence, operational efficiency, and long-term customer success.
Olgay Taş
VP of Product Development
Olgay Taş is VP of Product Development and Management at Etiya, leading the company’s AI-driven digital platform portfolio and cloud-native BSS transformation initiatives. Prior to Etiya, he held various roles at Turkcell and Türk Telekom, contributing to major digital transformation projects.
Olgay Taş
VP of Product Development
Olgay Taş
VP of Product Development
Olgay Taş is VP of Product Development and Management at Etiya, leading the company’s AI-driven digital platform portfolio and cloud-native BSS transformation initiatives. Prior to Etiya, he held various roles at Turkcell and Türk Telekom, contributing to major digital transformation projects.
Sofiène Kamoun
VP Executive Innovation Advisor
Sofiene Kamoun is VP and Executive Innovation Advisor at Etiya, supporting strategic innovation, transformation, and growth initiatives for both Etiya and its customers. He brings extensive experience in telecommunications, enterprise architecture, and digital transformation.
Sofiène Kamoun
VP Executive Innovation Advisor
Sofiène Kamoun
VP Executive Innovation Advisor
Sofiene Kamoun is VP and Executive Innovation Advisor at Etiya, supporting strategic innovation, transformation, and growth initiatives for both Etiya and its customers. He brings extensive experience in telecommunications, enterprise architecture, and digital transformation.
Ali Durmuş, PhD
Founding Partner& CTO
Ali Durmuş is a Founding Partner and Chief Technology Officer at Etiya, leading the company’s technology vision and innovation strategy. He focuses on advancing next-generation technologies and scalable platforms that support digital transformation and business growth.
Ali Durmuş, PhD
Founding Partner& CTO
Ali Durmuş, PhD
Founding Partner& CTO
Ali Durmuş is a Founding Partner and Chief Technology Officer at Etiya, leading the company’s technology vision and innovation strategy. He focuses on advancing next-generation technologies and scalable platforms that support digital transformation and business growth.
Serdar Dağdelen
Founding Partner and CHRO
Serdar Dağdelen is a Co-Founder and Chief People and Culture Officer at Etiya, leading the company’s people strategy and culture initiatives. He has played a key role in building a collaborative and high-performance culture that supports continuous growth and innovation.
Serdar Dağdelen
Founding Partner and CHRO
Serdar Dağdelen
Founding Partner and CHRO
Serdar Dağdelen is a Co-Founder and Chief People and Culture Officer at Etiya, leading the company’s people strategy and culture initiatives. He has played a key role in building a collaborative and high-performance culture that supports continuous growth and innovation.
Apostolos Kallis
Chief Commercial Officer& Board Member
Apostolos Kallis is Etiya’s Chief Commercial Officer and Board Member, leading the company’s global sales, business development, presales, and partner ecosystem. Prior to Etiya, he served on TM Forum’s Senior Leadership Team, contributing to the organization’s global growth and international expansion initiatives.
Apostolos Kallis
Chief Commercial Officer& Board Member
Apostolos Kallis
Chief Commercial Officer& Board Member
Apostolos Kallis is Etiya’s Chief Commercial Officer and Board Member, leading the company’s global sales, business development, presales, and partner ecosystem. Prior to Etiya, he served on TM Forum’s Senior Leadership Team, contributing to the organization’s global growth and international expansion initiatives.
Aycan Gömeç
VP of Marketing
Aycan Gömeç is the VP of Marketing at Etiya, responsible for global marketing, brand strategy, and go-to-market execution. She combines data, technology, and customer insights to expand market presence, strengthen brand leadership, and support sustainable business growth.
Aycan Gömeç
VP of Marketing
Aycan Gömeç
VP of Marketing
Aycan Gömeç is the VP of Marketing at Etiya, responsible for global marketing, brand strategy, and go-to-market execution. She combines data, technology, and customer insights to expand market presence, strengthen brand leadership, and support sustainable business growth.
Uğur Gemici
Chief Cloud& Security Officer
Uğur Gemici leads Etiya’s Cloud Computing and Information Security strategy, focusing on secure, scalable, and efficient cloud operations. He also contributes to the company’s AI-driven digital platform vision and global technology initiatives through his extensive product and transformation experience.
Uğur Gemici
Chief Cloud& Security Officer
Uğur Gemici
Chief Cloud& Security Officer
Uğur Gemici leads Etiya’s Cloud Computing and Information Security strategy, focusing on secure, scalable, and efficient cloud operations. He also contributes to the company’s AI-driven digital platform vision and global technology initiatives through his extensive product and transformation experience.
Ertuğrul Cin
Chief Finance Officer
Ertuğrul Cin leads Etiya’s financial strategy and operations. Prior to Etiya, he held leadership roles at Anadolu Group and served as a fiscal inspector at the Ministry of Finance. He holds a degree in Business Administration from Middle East Technical University (METU).
Ertuğrul Cin
Chief Finance Officer
Ertuğrul Cin
Chief Finance Officer
Ertuğrul Cin leads Etiya’s financial strategy and operations. Prior to Etiya, he held leadership roles at Anadolu Group and served as a fiscal inspector at the Ministry of Finance. He holds a degree in Business Administration from Middle East Technical University (METU).
Nazım Efe
VP of Transformation& CEO Office
Nazım Efe is VP of Transformation and CEO Office at Etiya, leading strategic initiatives and enterprise-wide transformation. With around 30 years of experience, he has held leadership roles at Türk Telekom, Ericsson, Avea, and Yıldız Holding. He holds a BS in Computer Engineering from METU and completed the Global Business Program at Harvard Business School.
Nazım Efe
VP of Transformation& CEO Office
Nazım Efe
VP of Transformation& CEO Office
Nazım Efe is VP of Transformation and CEO Office at Etiya, leading strategic initiatives and enterprise-wide transformation. With around 30 years of experience, he has held leadership roles at Türk Telekom, Ericsson, Avea, and Yıldız Holding. He holds a BS in Computer Engineering from METU and completed the Global Business Program at Harvard Business School.
Gülnihal Kaya
VP of Managed Services
Gülnihal Kaya is Vice President of Managed Services at Etiya, leading operations, maintenance, and support services across the company’s product and solution portfolio. With more than 20 years of experience in the technology sector, she focuses on customer-centric service excellence, operational efficiency, and long-term customer success.
Gülnihal Kaya
VP of Managed Services
Gülnihal Kaya
VP of Managed Services
Gülnihal Kaya is Vice President of Managed Services at Etiya, leading operations, maintenance, and support services across the company’s product and solution portfolio. With more than 20 years of experience in the technology sector, she focuses on customer-centric service excellence, operational efficiency, and long-term customer success.
Olgay Taş
VP of Product Development
Olgay Taş is VP of Product Development and Management at Etiya, leading the company’s AI-driven digital platform portfolio and cloud-native BSS transformation initiatives. Prior to Etiya, he held various roles at Turkcell and Türk Telekom, contributing to major digital transformation projects.
Olgay Taş
VP of Product Development
Olgay Taş
VP of Product Development
Olgay Taş is VP of Product Development and Management at Etiya, leading the company’s AI-driven digital platform portfolio and cloud-native BSS transformation initiatives. Prior to Etiya, he held various roles at Turkcell and Türk Telekom, contributing to major digital transformation projects.
Sofiène Kamoun
VP Executive Innovation Advisor
Sofiene Kamoun is VP and Executive Innovation Advisor at Etiya, supporting strategic innovation, transformation, and growth initiatives for both Etiya and its customers. He brings extensive experience in telecommunications, enterprise architecture, and digital transformation.
Sofiène Kamoun
VP Executive Innovation Advisor
Sofiène Kamoun
VP Executive Innovation Advisor
Sofiene Kamoun is VP and Executive Innovation Advisor at Etiya, supporting strategic innovation, transformation, and growth initiatives for both Etiya and its customers. He brings extensive experience in telecommunications, enterprise architecture, and digital transformation.
OUR CUSTOMERS & PARTNERS
Building the Future of Intelligent Growth, Together
Collaborating with global customers and partners to create intelligent, scalable, and future-ready business outcomes.
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Global Partner Landscape
Through its global partner ecosystem, Etiya helps organizations accelerate digital transformation with AI-native platforms, scalable BSS solutions, and innovative technologies designed to create long-term business value.
RECOGNISED FOR EXCELLENCE
Powered by globally recognized innovation and industry-leading expertise.
Our awards reflect our commitment to intelligent technologies, innovation, and measurable business impact across industries.
The Fast Mode
Innovation Awards
2025
Pipeline
Innovation Awards
2025
TM Forum
Upskilling Award
2025
GPTW®
Best Workplaces™
2025
Great Place to Work®
Certificate
2025
TM Forum
Catalyst Moonshot
2024
Pipeline
Innovation Awards
2023
TM Forum
Catalyst Award
2023
Pipeline
Innovation Award
2022
Light Reading
Leading Lights Awards
2020
Top Companies
2025
FC
Telecom Prize
2021
FutureNet World
FutureNet World Awards
2020
TM Forum
Excellence Awards
2019
ONE TEAM ACROSS BORDERS
Growing Together Worldwide
A culture shaped by diverse perspectives, shared ambition, and collaboration across borders.
