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TM FORUM COMPLIANT
Our products are developed in compliance with global telecom industry standards. This ensures fast integration, low cost, and a future-ready digital transformation guarantee.

TM FORUM COMPLIANT

Our products are developed in compliance with global telecom industry standards. This ensures fast integration, low cost, and a future-ready digital transformation guarantee.

Product Catalog Management

The foundation for agile product innovation with unified product data and rules for consistent, accurate execution

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Product Catalog Management

Managing Complexity for a Competitive Edge

Need faster and more accurate rollout of complex product innovations?

Centralize product data to accelerate launches, improve targeting, and deliver a consistent CX.

Teams and partners working with outdated or inconsistent product information?

Provide instant, accurate product details across channels to boost sales efficiency and CX.

Need faster and more accurate rollout of complex product innovations?

Centralize product data to accelerate launches, improve targeting, and deliver a consistent CX.

Teams and partners working with outdated or inconsistent product information?

Provide instant, accurate product details across channels to boost sales efficiency and CX.

Why Choose Etiya Product Catalog Management?

Product Lifecycle Management

Efficient product management from concept to retirement for maximized revenue

Centralized Repository

All product data, incl. pricing, discounts, rules. Pre-defined building blocks for fast offer creation

AI Assistant - Catalog Agent

Tailored recommendations through Digital Twin technology, and guided user assistance

Increased Customer Satisfaction

Accurate and consistent offers for better CX, reduced complaints, building loyalty

Product Lifecycle Management

Efficient product management from concept to retirement for maximized revenue

Centralized Repository

All product data, incl. pricing, discounts, rules. Pre-defined building blocks for fast offer creation

AI Assistant - Catalog Agent

Tailored recommendations through Digital Twin technology, and guided user assistance

Increased Customer Satisfaction

Accurate and consistent offers for better CX, reduced complaints, building loyalty

Smarter Product Management Driving Measurable Impact

Enhanced Operational Efficiency

30-60% Faster Launch of Products and Campaigns

Reusable components and automated rules reduce configuration time and manual processes, and speed up time-to-market

Increased Offer Success Rate

10-20% Improvement in Offer Uptake

Higher flexibility in bundle creation, resulting in more relevant and better personalized offers

Protection from Revenue Leakage

5-12% Fewer Losses Due to Wrong Pricing / Missing Rules

Accurate pricing and discounts, rule-based eligibility, maintaining margins, preventing revenue loss

Faster and Simplified Processes

20-50% Reuse of Catalog Components

Standardized building blocks for accelerated offer creation, reducing modelling effort and complexity

Uplift in Revenues

5-15% Increase in Up/Cross-sell Scenarios

Rule-based recommendations, comprehensive product visibility support more targeted selling

Enhanced Customer Experience

Up to 30% Reduction in Complaints and Disputes

Single source of data, rule-based operations, consistent and accurate offers across all channels, lower order fallouts, less billing disputes

Enhanced Operational Efficiency

30-60% Faster Launch of Products and Campaigns

Reusable components and automated rules reduce configuration time and manual processes, and speed up time-to-market

Increased Offer Success Rate

10-20% Improvement in Offer Uptake

Higher flexibility in bundle creation, resulting in more relevant and better personalized offers

Protection from Revenue Leakage

5-12% Fewer Losses Due to Wrong Pricing / Missing Rules

Accurate pricing and discounts, rule-based eligibility, maintaining margins, preventing revenue loss

Faster and Simplified Processes

20-50% Reuse of Catalog Components

Standardized building blocks for accelerated offer creation, reducing modelling effort and complexity

Uplift in Revenues

5-15% Increase in Up/Cross-sell Scenarios

Rule-based recommendations, comprehensive product visibility support more targeted selling

Enhanced Customer Experience

Up to 30% Reduction in Complaints and Disputes

Single source of data, rule-based operations, consistent and accurate offers across all channels, lower order fallouts, less billing disputes

Supporting Product Excellence. Powering CX. Boosting Revenues.

Etiya PCM provides complete, end-to-end, turn-key components for managing products efficiently, launching competitive offers to the market, and establishing partnerships easily.

Define and structure various offerings, eg. single and bundled deals, discounts, commitments.

  • 3-Layered Configuration: technical, marketing and financial; for non-technical users, for cross-domain collaboration.
  • Product Lifecycle Management: maximize revenue from inception through launch, growth, maturity and retirement.
  • Reusable Building Blocks: rapid configuration for accelerated time-to-market.
  • Flexibility in multi-party bundling: dynamic pricing and rules for channels, segments, geography, partnerships.
  • Dependency Management: for product, service, and offer dependencies.
  • Propagation: consistent configuration management, seamless across all environments & future deployments.

Centralised repository that delivers offers and business rules to sales channels, such as e-commerce platforms, dealers, and POS locations.

  • Centralised Catalog: product info from all domains in one place, for efficiency & accuracy.
  • Business Rule Validation: comprehensive eligibility validator
  • Multi-brand Support through Multi-tenancy: creation and management of offerings for different brands, facilitating extensive brand customization.
  • Telco-grade Shopping Flow Support: multi-product orders, eligibility validations, reservation requirement configuration, delivery preferences, appointment scheduling, installation
  • Unified API Integration and Catalog Synchronization: expedited integration processes, propagation of catalog modifications, synchronization across systems.
  • User-friendly GUI: create wizard function facilitating new product configuration and launch by marketing teams without needing IT support

Create offers tailored to specific target groups with Digital Twin insights. Get guided assistance for error-free configurations.

  • Leverage Digital Twin of Customer: Understand customer needs for personalized offerings
  • Reduced Time-to-Market: translating complex requirements into precise configurations using advanced algorithms
  • Guided Assistance: for admin users to support accurate product configurations, and understanding of tool/ catalog model
  • Minimized risk of mistakes: real-time assistance and feedback through intuitive prompts and responses

The Technical Core

Etiya Product Catalog is engineered to power innovation and agility, enhance CX through accuracy, consistency and relevance, and drive expansion and growth across business ecosystems.

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Product Catalog Management
Etiya
TM Forum Open API Certified
  • Launch a Digital Brand
  • Simplify BSS Operations
  • Drive AI Powered Growth
  • Autonomize & Orchestrate Operations​
  • Scale Satellite via Autonomous BSS

OUR SOLUTIONS

  • Launch a Digital Brand
  • Simplify BSS Operations
  • Drive AI Powered Growth
  • Autonomize & Orchestrate Operations​
  • Scale Satellite via Autonomous BSS
  • Autonomous BSS Platform
  • Agentic Growth Platform

PLATFORMS

  • Autonomous BSS Platform
  • Agentic Growth Platform
  • Agentic AI
  • Digital Twin of Customer
  • FlowE
  • Loyalty & Gamification
  • Campaign Management
  • Customer Relationship Management
  • Customer Service Management
  • Digital Interaction Management
  • Product Catalog Management
  • Order Management
  • Revenue Management
  • Configure, Price, Quote
  • Network Commerce and Management

PRODUCTS

  • Agentic AI
  • Digital Twin of Customer
  • FlowE
  • Loyalty & Gamification
  • Campaign Management
  • Customer Relationship Management
  • Customer Service Management
  • Digital Interaction Management
  • Product Catalog Management
  • Order Management
  • Revenue Management
  • Configure, Price, Quote
  • Network Commerce and Management

OUR PORTFOLIO

  • Autonomous BSS Platform
  • Agentic Growth Platform

PLATFORMS

  • Autonomous BSS Platform
  • Agentic Growth Platform
  • Agentic AI
  • Digital Twin of Customer
  • FlowE
  • Loyalty & Gamification
  • Campaign Management
  • Customer Relationship Management
  • Customer Service Management
  • Digital Interaction Management
  • Product Catalog Management
  • Order Management
  • Revenue Management
  • Configure, Price, Quote
  • Network Commerce and Management

PRODUCTS

  • Agentic AI
  • Digital Twin of Customer
  • FlowE
  • Loyalty & Gamification
  • Campaign Management
  • Customer Relationship Management
  • Customer Service Management
  • Digital Interaction Management
  • Product Catalog Management
  • Order Management
  • Revenue Management
  • Configure, Price, Quote
  • Network Commerce and Management
  • Blog
  • Case Study
  • Podcast
  • Webinar
  • E-book
  • Report
  • Interview
  • Event

CONTENT HUB

  • Blog
  • Case Study
  • Podcast
  • Webinar
  • E-book
  • Report
  • Interview
  • Event
  • Who We Are
  • News and Media
  • Careers
  • Contact Us
  • Partnership

OUR COMPANY

  • Who We Are
  • News and Media
  • Careers
  • Contact Us
  • Partnership
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Customer Lifecycle Value (CLV) is much more than a business metric. It's a powerful catalyst for transformation in the telecom industry. With AI at the forefront, CLV is being utilized in innovative ways to enhance CRM and customer service.