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Interview

From the latest developments to cutting-edge innovations, Etiya’s Content Hub brings everything you need to stay ahead in telecom. Explore blogs, podcasts, e-books, case studies, reports, and events designed to keep you informed and inspired.

A New Chapter in Digital Transformation
Interview

A New Chapter in Digital Transformation

CSPs need a customized approach to digital transformation that aligns with their specific objectives. Watch TM Forum's interview with Apostolos Kallis, Chief Commercial Officer at Etiya, to learn about Etiya's recipe for success.

How Agentic BSS and Digital Twin Are Reshaping Telecom Operations
Interview

How Agentic BSS and Digital Twin Are Reshaping Telecom Operations

Telecom operators are under pressure to move faster, operate smarter, and deliver better customer experiences. In this interview with Mark Newman, TM Forum Chief Analyst, Gülnihal Kaya, VP of Managed Services at Etiya, shares how Agentic AI and Digital Twin are shaping the next era of BSS.

April 2, 2026

Operator Strategies for Diversification through Multiple Brands
Interview

Operator Strategies for Diversification through Multiple Brands

Sofiene Kamoun, VP Executive Innovation Advisor at Etiya talks about the increasing diversification of the telco markets, the growth potential that such market environment offers to CSPs who are adopting multibrand strategies, and Etiya's unique Multi-Brand Management feature.

June 10, 2024

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The Rise of Agentic BSS: Intelligence in Action to Maximize Business Impact
Interview

The Rise of Agentic BSS: Intelligence in Action to Maximize Business Impact

See how Agentic BSS transforms personalization, efficiency, and revenue growth with autonomous operations powered by twin-driven decision intelligence.

March 23, 2026

Building Smarter Customer Journeys in Telecom
Interview

Building Smarter Customer Journeys in Telecom

Albert Nemet explores how Etiya's advanced AI platform, including Digital Twin technology and Generative AI, is empowering telecom companies to create smarter customer experiences, from proactive support to highly targeted marketing.

April 22, 2025

Ready for ODA to Improve AI-native CX
Interview

Ready for ODA to Improve AI-native CX

TM Forum's Ready for ODA status ensures seamless integration and interoperability within the ODA ecosystem. In this interview, Fahri Kercek, Director of Product Management & Strategy, talks about how Etiya sees future opportunities in translating these advantages into better customer experiences.

August 16, 2024

A New Chapter with New Opportunities in Digital Transformation
Interview

A New Chapter with New Opportunities in Digital Transformation

Every business is distinct, and each market challenge is unique. CSPs need a customized approach in Digital Transformation that matches their specific objectives. Watch TM Forum's interview with Apostolos Kallis, Chief Commercial Officer at Etiya, about Etiya's recipe for success.

July 31, 2024

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