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Interview

From the latest developments to cutting-edge innovations, Etiya’s Content Hub brings everything you need to stay ahead in telecom. Explore blogs, podcasts, e-books, case studies, reports, and events designed to keep you informed and inspired.

Operator Strategies for Diversification through Multiple Brands
Interview

Operator Strategies for Diversification through Multiple Brands

Sofiene Kamoun, VP Executive Innovation Advisor at Etiya talks about the increasing diversification of the telco markets, the growth potential that such market environment offers to CSPs who are adopting multibrand strategies, and Etiya's unique Multi-Brand Management feature.

A New Chapter in Digital Transformation
Interview

A New Chapter in Digital Transformation

CSPs need a customized approach to digital transformation that aligns with their specific objectives. Watch TM Forum's interview with Apostolos Kallis, Chief Commercial Officer at Etiya, to learn about Etiya's recipe for success.

How Agentic BSS and Digital Twin Are Reshaping Telecom Operations
Interview

How Agentic BSS and Digital Twin Are Reshaping Telecom Operations

Telecom operators are under pressure to move faster, operate smarter, and deliver better customer experiences. In this interview with Mark Newman, TM Forum Chief Analyst, Gülnihal Kaya, VP of Managed Services at Etiya, shares how Agentic AI and Digital Twin are shaping the next era of BSS.

April 2, 2026

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AI-Powered BSS Is A Game-Changer for Personalized CX
Interview

AI-Powered BSS Is A Game-Changer for Personalized CX

Watch the interview with Apostolos Kallis, Chief Commercial Officer at Etiya, at TM Forum's DTW 2023 in Copenhagen, where he talks about how telco operators can improve CX and retain customers with the support of an AI-driven BSS.

Navigating the Digital Era with Sustainable BSS Solutions
Interview

Navigating the Digital Era with Sustainable BSS Solutions

In this interview with Developing Telecoms, Apostolos Kallis, Chief Commercial Officer at Etiya talks about how CSPs should tackle digital transformation and build a future-proof IT foundation that allows them to respond to evolving market requirements.

A New Chapter with New Opportunities in Digital Transformation
Interview

A New Chapter with New Opportunities in Digital Transformation

Every business is distinct, and each market challenge is unique. CSPs need a customized approach in Digital Transformation that matches their specific objectives. Watch TM Forum's interview with Apostolos Kallis, Chief Commercial Officer at Etiya, about Etiya's recipe for success.

Ready for ODA to Improve AI-native CX
Interview

Ready for ODA to Improve AI-native CX

TM Forum's Ready for ODA status ensures seamless integration and interoperability within the ODA ecosystem. In this interview, Fahri Kercek, Director of Product Management & Strategy, talks about how Etiya sees future opportunities in translating these advantages into better customer experiences.

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