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TM FORUM COMPLIANT
Our products are developed in compliance with global telecom industry standards. This ensures fast integration, low cost, and a future-ready digital transformation guarantee.

TM FORUM COMPLIANT

Our products are developed in compliance with global telecom industry standards. This ensures fast integration, low cost, and a future-ready digital transformation guarantee.

The Operators Who Lead Tomorrow Are Simplifying Their BSS Today

Operational simplicity starts with the right foundation. Etiya BSS delivers a modular, future-ready Business Support System that simplifies how you sell, serve, and grow with confidence

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Simplify BSS Operations

Start Transformation Where it Matters Most. Scale without Limits

Etiya BSS brings every critical business function under one unified, cloud-native platform. Each module is production-ready and designed to work independently or as part of the complete suite. Start with what your transformation needs today. Expand on your terms.

Etiya BSS Assured Operations

Select a Product to Explore

Customer Relationship Management

Etiya CRM delivers a unified, 360-degree view of each subscriber across every touchpoint and lifecycle stage. Your sales, service, and marketing teams work from the same customer truth, enabling faster decisions, personalized interactions, and stronger retention outcomes.

Customer Service Management

Equip your service teams with the full customer context, the right tools, and automated workflows to resolve issues at first contact. Etiya Customer Service Management reduces handle times, improves resolution rates, and turns service into a competitive differentiator.

Configure, Price, Quote (CPQ)

Eliminate pricing errors, manual approvals, and quote delays. Etiya CPQ automates the entire configure-price-quote process, giving your sales teams the speed and accuracy to close more business with less friction.

Order Management

Etiya Order Management orchestrates the full order lifecycle from capture to fulfilment, eliminating manual handoffs, system gaps, and delivery bottlenecks. Your customers get what they ordered. Your teams get the visibility to ensure it.

Loyalty & Gamification

Retention starts with engagement. Etiya Loyalty & Gamification enables you to design reward programs, challenges, and personalized incentives that keep subscribers active, satisfied, and committed to your brand over the long term.

Product Catalog Management

Centralize and control your full product portfolio in a single, structured catalog. Etiya's Product Catalog Management enables rapid product creation, bundling, and commercialization with the flexibility to respond to market demands without touching your core systems.

Revenue Management

Capture Every Revenue Opportunity. Lose Nothing in Between. Flexible billing, real-time charging, and built-in revenue assurance for modern telecom business models. Etiya Revenue Management handles the complexity of multi-product, multi-channel monetization so you can scale your offerings without scaling your risk.

Digital Interaction Management

Unify your web, mobile, and self-care touchpoints into a seamless, brand-consistent digital experience. Etiya Digital Interaction Management ensures your customers receive the same quality of service whether they engage online, on app, or through assisted channels.

Campaign Management

Design, execute, and measure targeted campaigns across every channel from a single platform. Etiya Campaign Management gives your marketing teams the control and precision to drive conversion, reduce campaign waste, and grow revenue from your existing subscriber base.

Customer Relationship Management

Etiya CRM delivers a unified, 360-degree view of each subscriber across every touchpoint and lifecycle stage. Your sales, service, and marketing teams work from the same customer truth, enabling faster decisions, personalized interactions, and stronger retention outcomes.

Customer Service Management

Equip your service teams with the full customer context, the right tools, and automated workflows to resolve issues at first contact. Etiya Customer Service Management reduces handle times, improves resolution rates, and turns service into a competitive differentiator.

Configure, Price, Quote (CPQ)

Eliminate pricing errors, manual approvals, and quote delays. Etiya CPQ automates the entire configure-price-quote process, giving your sales teams the speed and accuracy to close more business with less friction.

Order Management

Etiya Order Management orchestrates the full order lifecycle from capture to fulfilment, eliminating manual handoffs, system gaps, and delivery bottlenecks. Your customers get what they ordered. Your teams get the visibility to ensure it.

Loyalty & Gamification

Retention starts with engagement. Etiya Loyalty & Gamification enables you to design reward programs, challenges, and personalized incentives that keep subscribers active, satisfied, and committed to your brand over the long term.

Product Catalog Management

Centralize and control your full product portfolio in a single, structured catalog. Etiya's Product Catalog Management enables rapid product creation, bundling, and commercialization with the flexibility to respond to market demands without touching your core systems.

Revenue Management

Capture Every Revenue Opportunity. Lose Nothing in Between. Flexible billing, real-time charging, and built-in revenue assurance for modern telecom business models. Etiya Revenue Management handles the complexity of multi-product, multi-channel monetization so you can scale your offerings without scaling your risk.

Digital Interaction Management

Unify your web, mobile, and self-care touchpoints into a seamless, brand-consistent digital experience. Etiya Digital Interaction Management ensures your customers receive the same quality of service whether they engage online, on app, or through assisted channels.

Campaign Management

Design, execute, and measure targeted campaigns across every channel from a single platform. Etiya Campaign Management gives your marketing teams the control and precision to drive conversion, reduce campaign waste, and grow revenue from your existing subscriber base.

The Numbers Behind the Transformation

70%

Faster product launch cycles

40%

Reduction in operational costs within year one

3x

Improvement in order fulfilment accuracy

60%

Reduction in manual processing effort across back-office operations

Complexity Is a Choice. Choose Differently.

Complexity Is a Choice. Choose Differently.

Fragmented systems, layered workarounds, and siloed teams have a compounding cost. Etiya BSS replaces that complexity with a unified, streamlined architecture where every function connects, every process flows, and your teams finally work without friction.

Launch in Days. Lead the Market.

Launch in Days. Lead the Market.

Your competitors are moving. Etiya BSS cuts product launch cycles from months to days. Preconfigured workflows, an agile product catalog, and an end-to-end order engine mean your ideas reach market at the speed your customers expect.

Reduce OPEX. Reinvest in Growth.

Reduce OPEX. Reinvest in Growth.

Every manual process, every legacy integration, every siloed system carries a cost. Etiya BSS automates the overhead and consolidates the stack, so you stop spending on complexity and start investing in what drives revenue forward.

Experiences That Retain. Journeys That Convert.

Experiences That Retain. Journeys That Convert.

Disconnected touchpoints erode trust before your metrics register it. Etiya BSS unifies your CRM, service management, loyalty, and digital channels into one coherent customer journey. Your teams act with context. Your customers stay longer.

Start Smart. Scale Without Limits.

Start Smart. Scale Without Limits.

Etiya BSS is modular by design. Deploy the capabilities your business needs today and expand as your transformation matures. No forced full-suite commitments. No platform constraints holding back your next move. Your pace, your priorities, your platform.

Complexity Is a Choice. Choose Differently.

Complexity Is a Choice. Choose Differently.

Fragmented systems, layered workarounds, and siloed teams have a compounding cost. Etiya BSS replaces that complexity with a unified, streamlined architecture where every function connects, every process flows, and your teams finally work without friction.

Launch in Days. Lead the Market.

Launch in Days. Lead the Market.

Your competitors are moving. Etiya BSS cuts product launch cycles from months to days. Preconfigured workflows, an agile product catalog, and an end-to-end order engine mean your ideas reach market at the speed your customers expect.

Reduce OPEX. Reinvest in Growth.

Reduce OPEX. Reinvest in Growth.

Every manual process, every legacy integration, every siloed system carries a cost. Etiya BSS automates the overhead and consolidates the stack, so you stop spending on complexity and start investing in what drives revenue forward.

Experiences That Retain. Journeys That Convert.

Experiences That Retain. Journeys That Convert.

Disconnected touchpoints erode trust before your metrics register it. Etiya BSS unifies your CRM, service management, loyalty, and digital channels into one coherent customer journey. Your teams act with context. Your customers stay longer.

Start Smart. Scale Without Limits.

Start Smart. Scale Without Limits.

Etiya BSS is modular by design. Deploy the capabilities your business needs today and expand as your transformation matures. No forced full-suite commitments. No platform constraints holding back your next move. Your pace, your priorities, your platform.

Your BSS Is the Foundation. The Agentic Growth Platform Is What You Build on Top.

Etiya BSS delivers Assured Operations. Pair it with the Etiya Growth Platform and your operations evolve from controlled to intelligent. Digital Twin: Build a dynamic model of your entire business. Test changes, simulate scenarios, and make confident decisions. Agentic AI: Deploy intelligent agents that monitor, decide, and act autonomously across your operational environment.

Discover More
Agentic AI & Digital Twin

Fizz by Videotron — Canada

Videotron partnered with Etiya to launch Fizz, a digital sub-brand targeting young, tech-savy users. Built on Etiya’s platform, Fizz provides 100% digital onboarding, a self-service model, and a community-led loyalty engine driving referral-based growth. It became a benchmark for greenfield digital launches in North America, proving that an operator can build a category-defining brand with the right partner and platform.

Read Full Success Story

Fizz by Videotron — Canada

“We initially selected Etiya based on its proven record for delivery and its sophisticated AI platform. The relationship quickly evolved into a true partnership where our complementary expertise became the key to successfully develop and implement this ambitious project.”

Pierre Bonin CIO, Videotron, Fizz

Related Products

PLATFORM

Autonomous BSS Platform

Drive disruptive digital transformation with a SaaS business model, leveraging AI-driven personalization and autonomous processes.

PLATFORM

Agentic Growth Platform

Core intelligence infrastructure with Predictive Intelligence, Generative AI, Digital Twin of Customer technologies and Agentic capabilities.

PRODUCT

FlowE

Business orchestration and automation platform unifying technologies, processes, and people, bridging system gaps to drive operational excellence and future-readiness.

PLATFORM

Autonomous BSS Platform

Drive disruptive digital transformation with a SaaS business model, leveraging AI-driven personalization and autonomous processes.

PLATFORM

Agentic Growth Platform

Core intelligence infrastructure with Predictive Intelligence, Generative AI, Digital Twin of Customer technologies and Agentic capabilities.

PRODUCT

FlowE

Business orchestration and automation platform unifying technologies, processes, and people, bridging system gaps to drive operational excellence and future-readiness.

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Build Your Digital Brand
Etiya
TM Forum Open API Certified
  • Launch a Digital Brand
  • Simplify BSS Operations
  • Drive AI Powered Growth
  • Autonomize & Orchestrate Operations​
  • Scale Satellite via Autonomous BSS

OUR SOLUTIONS

  • Launch a Digital Brand
  • Simplify BSS Operations
  • Drive AI Powered Growth
  • Autonomize & Orchestrate Operations​
  • Scale Satellite via Autonomous BSS
  • Autonomous BSS Platform
  • Agentic Growth Platform

PLATFORMS

  • Autonomous BSS Platform
  • Agentic Growth Platform
  • Agentic AI
  • Digital Twin of Customer
  • FlowE
  • Loyalty & Gamification
  • Campaign Management
  • Customer Relationship Management
  • Customer Service Management
  • Digital Interaction Management
  • Product Catalog Management
  • Order Management
  • Revenue Management
  • Configure, Price, Quote
  • Network Commerce and Management

PRODUCTS

  • Agentic AI
  • Digital Twin of Customer
  • FlowE
  • Loyalty & Gamification
  • Campaign Management
  • Customer Relationship Management
  • Customer Service Management
  • Digital Interaction Management
  • Product Catalog Management
  • Order Management
  • Revenue Management
  • Configure, Price, Quote
  • Network Commerce and Management

OUR PORTFOLIO

  • Autonomous BSS Platform
  • Agentic Growth Platform

PLATFORMS

  • Autonomous BSS Platform
  • Agentic Growth Platform
  • Agentic AI
  • Digital Twin of Customer
  • FlowE
  • Loyalty & Gamification
  • Campaign Management
  • Customer Relationship Management
  • Customer Service Management
  • Digital Interaction Management
  • Product Catalog Management
  • Order Management
  • Revenue Management
  • Configure, Price, Quote
  • Network Commerce and Management

PRODUCTS

  • Agentic AI
  • Digital Twin of Customer
  • FlowE
  • Loyalty & Gamification
  • Campaign Management
  • Customer Relationship Management
  • Customer Service Management
  • Digital Interaction Management
  • Product Catalog Management
  • Order Management
  • Revenue Management
  • Configure, Price, Quote
  • Network Commerce and Management
  • Blog
  • Case Study
  • Podcast
  • Webinar
  • E-book
  • Report
  • Interview
  • Event

CONTENT HUB

  • Blog
  • Case Study
  • Podcast
  • Webinar
  • E-book
  • Report
  • Interview
  • Event
  • Who We Are
  • News and Media
  • Careers
  • Contact Us
  • Partnership

OUR COMPANY

  • Who We Are
  • News and Media
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  • Contact Us
  • Partnership
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