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What is the Podcast About?
At ETIYA, we put customer experience at the heart of our digital BSS. In a recent videocast with The Fast Mode, our VP of Managed Services, Gülnihal Kaya, shared how we empower telcos to deliver seamless, personalized, and proactive experiences:
- How digital transformation enables seamless, personalized, and proactive CX,
- The role of ODAs, cloud-native models, AI, and industry standards in redefining telco operations,
- The benefits of transformation in terms of flexibility, speed, and service quality,
- And how ETIYA supports this journey with its competitive digital BSS portfolio and CX-first approach.
Watch the full podcast here: https://youtu.be/ZneGxUZ1EmQ
Podcast Guest
Gülnihal Kaya
VP of Managed Service
