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What is the Podcast About?
If you, as a telco operator, are still at the beginning of your AI journey, and wondering where to start, and how to benefit from this new technology, this podcast will help you understand the big picture, and give you practical insights on how AI influences everyday customer experiences.
In this episode, you’ll learn:
- Why the competitor landscape for telcos is more complex than ever before?
- What are the essentials for CSPs to become proactive instead of being reactive, to be able to meet constantly evolving customer needs?
- What are the 3 key areas where AI has the greatest potential for operators to drive better customer experiences?
- How is Etiya helping telcos with its Autonomous BSS and AI capabilities?
- What can we expect in terms of AI-driven CX enhancement in the upcoming 2-3 years?
Watch this podcast with The Fast Mode to explore Etiya’s truly customer-centric approach with AI-driven personalization and autonomy for CSPs: https://youtu.be/SnAc5ovheGE
Podcast Guest
Aycan Gömeç
VP of Marketing, Etiya
