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Recent Posts
Connected Customer First
Digital transformation is inevitable for operators to stand out from the competition and survive in the new digital economy by gaining market share from connected customers & digital natives segments. During this transformation process, prioritization is crucial to avoid loss of profit, and increase customer acquisition.
As a leading vendor specialized in E2E digital transformation of operators, Etiya adopts “Connected Customer First” approach, and prioritizes the utilization of digital customer experience during the digitalization journey of the customers.
Upcoming Experience Shift with Intelligent Slicing
I remember my first phone, a Nokia 5110. I bought it in the late 90s, early 2000s. Although I still don't know why it is one of my most favorite old items. Since then, many things have changed in the telecommunications industry. As a former IP software architect and someone on the telecom software industry's factory floor, I observed innovations that originated mostly on the technology and "inside" the industry.
Videotron’s Transformation Journey with Etiya’s AI Driven Digital Business Platform
Videotron’s Transformation Journey with Etiya’s AI Driven Cloud Native Digital Business Platform.
In 2018, Quebec-based Videotron began an ambitious plan to transform itself: to become a digital-based company, transforming from a complex legacy, multi-system operating environment to an agile, open, standards-based architecture.
Digital Transformation in Finance and Retail
During the pandemic period, once more we realized how much we need digital transformation in all service areas and industries. Our research shows that many companies achieve tangible commercial gains with digital transformation. Transforming business processes and systems brings profitability, increased customer satisfaction, new business opportunities, and operational speed.
In our market research, together with CIO Update, we asked about the digital transformation strategies of Turkey's leading financial and retail companies.
As you shape your Digital Transformation journey, you can use our report to access important data and provide insight into market maturity and expectations.
Infodemic – Risk Management of Rapid Spreading Digital Information
Increasing usage of digital channels prompts us to use some concepts more in daily life. Infodemic is one of them. In its simplest definition, infodemic describes an excessive amount of information concerning a problem such that the solution is made more difficult. The concept, which gained popularity after its use by WHO in February, is very important as it reminds us of one of the most significant corporate risks during the pandemic period.
5G enabled Digital BSS- 5GISP empowered 5G Operator Experience
Speed is the first thing that comes to mind about 5G. However, speed alone is not very convincing for such significant investments. Its design allows operators to offer several technical features besides better mobile speed. It has accepted standards, and APIs are crucial links among different systems for different commercial purposes. Thanks to all these brand new technical features, 5G has unique opportunities for every industry where companies are impatiently awaiting.
Of course, it is not possible to apply all these innovations in a single article. But there will be many touching our lives.
Let's start with the connected devices.
