Etiya is a leading software company providing customer experience-focused AI-driven Digital Transformation with its award-winning product portfolio.

Founded in 2004, Etiya has more than 1400 employees and offices in 3 continents and 7 countries. 
Its microservice-based architecture, DevOps methodology, and AI-driven portfolio provide a competitive advantage to its customers by bringing agility and flexibility into their business.

Etiya provides turnkey, end-to-end digital transformation to many customers worldwide. Its products have been successfully implemented and proven in Tier1 service providers and have the scalability to handle millions of orders per day.
Its business processes and business entities are certified to the latest TM Forum standards, TM Forum Frameworx version 21.0 and achieved the highest number of conformant TM Forum Business Process Framework Level 3 Certifications and SID entities of any vendor
It incorporates innovative AI technologies, including natural language processing (NLP) techniques, prediction and recommendation, in its portfolio. 
With the “Connected Customer First” approach which prioritizes the digital customer experience and the agile methodology, it applies becoming digital-ready is possible in a matter of months via fast delivery of products and solutions.

In 2019, Etiya won the TM Forum Disruptive Innovation Award for its Fizz project and the Outstanding Catalyst Innovation Award for the Digital Twins proof of concept project. Fizz was also in the excellence ranking of WOW Digital study 2020 of Léger Market Research with its 100% digital online experience that is provided by Etiya’s best customer experience creation abilities.

Etiya exists to move agilely beyond existing standards in its relationships with the customers, in innovation, and in its ambition to expand and grow.

Exceed, Every Day