Recent Posts
From Digital Twins To Agentic AI: Inside Etiya’s Gartner-Recognized Ai-Native BSS
Etiya was named in the 2025 Gartner® Magic Quadrant™ for AI in CSP Customer and Business Operations and also featured in the latest Gartner® Critical Capabilities report which assesses vendors against concrete, real-world CSP use cases.
Unlocking the AI-native Digital Brand
Telco operators face increasing pressure to innovate while delivering seamless, personalized customer experiences. AI-native digital brands provide a new model for growth, combining agility, operational efficiency, and hyper-personalized engagement. Our whitepaper explores how telcos can leverage AI-native BSS to launch digital brands that scale faster and delight customers.
Operational Efficiency Through AI-Powered Business Orchestration
Bringing automation, integration and decision-making into a unified operational model has become a critical differentiator for modern enterprises. The BOAT approach, which combines low-code development, system integration, human-in-the-loop workflows and AI-driven decision points, enables organizations to reduce manual processes, eliminate integration bottlenecks and achieve sustainable operational efficiency at scale. FlowE integrates seamlessly with existing enterprise systems, allowing IT teams to maintain governance while empowering business units to rapidly deliver measurable business value.
Rapid and Sustainable Operations Management with Low-Code
FlowE unifies low-code development, AI-powered automation, and business orchestration on a single platform, enabling organizations to manage their operations end to end. In this blog, you will explore a next-generation operations management approach that goes beyond rapid application development by holistically addressing processes, human tasks, and enterprise system integrations. Discover why organizations should move away from fragmented automation projects toward scalable and sustainable business orchestration, and how AI-powered BOAT platforms drive operational efficiency.
Cost Pressure and Operational Efficiency – Doing More with Less: How SaaS BSS Reduces TCO While Boosting Agility
Telecom operators face rising cost pressure, rigid legacy systems, and increasing demand for agility. A SaaS-based BSS offers a practical, measurable path forward by lowering TCO, simplifying operations, and enabling rapid service launches across multiple brands.
In our latest collaboration with Developing Telecoms, we explore how cloud-native, multi-tenant architecture and embedded AI help operators modernise step-by-step, reduce OpEx, and deliver faster business value — all while empowering teams through low-code tools and real-time intelligence.
Read the full article to explore how SaaS BSS enables operators to “do more with less” and build an agile, cost-efficient digital operation.
Digital Brand Mastery - The Tools Behind Exceptional Engagement
Our new article produced with Developing Telecoms outlines how an AI-native Digital BSS gives operators the foundation to launch and scale digital brands with cloud-native flexibility, microservices agility, and embedded intelligence across the customer lifecycle. From real-time personalisation and autonomous care to low-code tools and digital-first journeys, operators can modernise step-by-step while reducing cost and accelerating time-to-market.
Explore the full article to see how leading operators use Digital BSS to power differentiated, fast-growing digital brands and how embedded AI and Digital Twin capabilities help anticipate needs, elevate engagement, and deliver measurable business impact.
