Recent Posts
Future BSS: building new customer-focused strategies
Customer focus is a permanent element of today’s telco strategies, but the implementation toolbox is constantly changing and expanding. An AI-driven BSS is a must-have for all operators. But beyond that, they also have to be bold and try new business models for enhanced monetization and for serving customer needs in a hyper-personalized way.
Tune in and check out the latest industry trends on BSS, both from a TM Forum analyst’s and a vendor’s perspective.
Future BSS: building new customer-focused strategies
While the digital transformation landscape is rapidly changing, customer experience remains the main driver of telco BSS investments. Business agility, personalization capabilities and automated operations are key enablers for operators in providing superior CX.
Discover valuable insights and real-life success stories from operators worldwide. Download this report from TM Forum, sponsored by Etiya, to learn more.
Uncovering hidden market potential: How digital brands are boosting operator revenues and market share
In the highly competitive telecom sector, differentiating offerings and capturing niche markets are crucial for growth. This article explores how operators leverage digital brands to stay ahead of commoditization and efficiently tap into underserved customer segments.
With Digital Business Platforms for digital brands, launching digital brands has never been faster or more scalable, enabling operators to offer personalised services and pricing that resonate with diverse consumer needs.
Discover how embracing digital brands can significantly improve operational efficiency and market reach.
How Digital Brands Win with Hyper-Personalization Strategies
Success in the digital era demands bold strategies and innovative approaches!
Join us for a deep-dive into the world of digital brands and learn more on how they empower CSPs to expand their value proposition and deliver laser-focused offers to customers.
Don’t miss our latest podcast with Sofiene Kamoun, VP Executive Innovation Advisor at Etiya, to uncover the strategies for successful diversification.
From Data to Decisions: How Digital Twin Technology Shapes Customer Experiences
Step into the world of Digital Twin and discover its transformative potential!
Embark on a fascinating journey with Fahri Kercek, Head of Product Strategy at Etiya. In this brand new podcast he’ll give you an excellent introduction to the topic from concept to practical implementations.
Learn all the essentials on how this new tool can be a game-changer and a differentiator for operators by helping them in creating unparalleled customer experiences.
AI-driven Strategies for Maximizing Customer Lifetime Value
Customer Lifecycle Value (CLV) is much more than a business metric. It’s a powerful catalyst for transformation in the telecom industry. With AI at the forefront, CLV is being utilized in innovative ways to enhance CRM and customer service, ultimately improving customer experiences and driving significant business growth.
Explore these insights in our latest e-book with The Fast Mode.
