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Agents of Change: The Twin-Led Transformation of Telco CX

The road to further improvements in CX and operational efficiency leads through AI — not just as a tool, but as a catalyst for innovation.

From Digital Twins that model customer behavior, simulate business scenarios, and optimize in real time to Agentic AI that goes beyond responding to actually thinking, deciding, and acting — AI is reshaping how telcos engage, serve, and grow.

Read our latest article on Pipeline to learn more.

2025-09-09

ERP Integration with FlowE API: Fast & Flexible Solutions

  • Today, organizations seek to eliminate manual data transfer between systems and focus on process automation. ERP integration plays a key role in achieving this goal. FlowE API enables fast and seamless integration with ERP systems, making operations more agile and efficient.

    In this article, you will discover the benefits of using FlowE API for ERP integration. From real-time data synchronization and reduced error risks to process automation and flexible architecture, learn how companies can significantly boost operational performance.

2025-09-09
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Ensuring the Success of CX-Focussed Digital Transformation with Etiya Digital BSS

The Fast Mode ile gerçekleştirilen bu Videocast’te, Etiya Yönetilen Hizmetler Başkan Yardımcısı Gülníhal Kaya, telekom şirketlerinin müşteri deneyimini yapay zekâ, açık dijital mimariler ve cloud-native teknolojilerle nasıl dönüştürdüğünü paylaşıyor.

2025-09-03

Agentic AI and Digital Twins: The Next Frontier for Telco CX and Efficiency

Leveraging Digital Twins and Agentic AI changes the way telcos operate. It transforms traditional BSS into an autonomous, insight-driven powerhouse, enabling predictive insights, continuous optimization, dynamic responses to changing conditions, driving unprecedented efficiency, and boosting customer value.

Check out our latest article on Developing Telecoms to learn more.

2025-09-01
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Recognized in the 2025 Gartner® Magic Quadrant™ for AI in CSP Customer and Business Operations

Recognized in the 2025 Gartner® Magic Quadrant™ for AI in CSP Customer and Business Operations

2025-08-28

Empower Business Teams with Citizen Development: Digitize Your Processes with FlowE

Organizations today need to respond to business needs faster than ever. Yet traditional software development is often slow, expensive, and dependent on IT teams. That’s where Citizen Development comes in—empowering non-technical employees to build their own digital solutions using low-code/no-code platforms.

FlowE is an AI-powered low-code automation platform that enables business units to design and automate their own workflows—without relying on developers. From HR to finance, FlowE simplifies processes, speeds up go-live timelines, and helps organizations scale digital transformation from the inside out.

You can learn more by reading our blog.

2025-07-22
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