Economic imperatives are refocusing telecom operators’ attention on customer retention once again. As a result, smarter churn management is becoming one of their top priorities, with AI in the center of more proactive, predictive and preventative strategies.
Check out this e-book of TM Forum and read more on what steps companies should take to succeed in customer retention.
Learn more about Etiya’s Digital BSS solution, and the most important AI-driven use cases that help operators improve their retention activities.
In an interview with The Fast Mode, Ali Durmuş, PhD, Founding Partner and CTO of Etiya, discusses the importance of microservices in accelerating digital transformation for CSPs, and shows us examples on how they can improve business processes and elevate CX to the next level.
Service providers must adapt their business models for 5G profitability by embracing technologies like NaaS and CaaS and forming strategic partnerships with industry leaders. This e-book delves into early adopters of advanced connectivity services, the necessary partners for tailored ICT solutions, various use cases for generating network revenues, and critical technologies like CaaS for network monetization
Etiya’s VP of Product Development, Olgay Taş is discussing the best opportunities and cutting-edge technologies for monetizing 5G networks at TM Forum’s DTW 2023 in Copenhagen.
Etiya’s Chief Commercial Officer, Apostolos Kallis is talking at TM Forum’s DTW 2023 Copenhagen about industry efforts and best practices in retention and personalization with the support of an AI-driven BSS.
“Open APIs are central to achieving Etiya's primary goal: To provide a seamless omnichannel customer journey.”
Check out the “My API Story” of Şerafettin Acir, Director of Product Management & Architecture at Etiya, and learn more about why he thinks TM Forum Open APIs are beneficial both for developers and CSPs in accelerating deployments and enabling rapid transformation.