We've Been Shortlisted for Most Innovative Use of AI Technology at the AfricaCom Awards!

We've Been Shortlisted for Most Innovative Use of AI Technology at the AfricaCom Awards!

We are pleased to inform you that ETIYA has been shortlisted as a candidate for the “Most Innovative Use of AI Technology Award” at AfricaCom 2018, with its AI-powered automated Customer Service project.

Within the scope of the shortlisted project, ETIYA aimed to reply and manage corporate customer e-mails, sent to the CCS (Corporate Customer Services) team, through Customer Service Management and artificial intelligence-powered customer notification management solution.


Latest News from ETIYA at Digital Transformation World 2018

Apostolos Kallis, CCO of ETIYA talks about latest developments of ETIYA, at Digital Transformation World 2018.

ETIYA is the leading Independent Software Vendor providing comprehensive Customer Relationship Management (CRM), Catalog and Algorithm-Driven B/OSS, as well as Customer and Social Media Analytics to Communications and Digital Service Providers.


ETIYA talks to Openet about our Partnership and Key Differentiators it brings to the market

Chun-ling Woon, Chief Strategy Officer, Etiya talks to Stephen O'Loughlin, GM - Digital Experience Business Unit, Openet about our partnership and how it brings key differentiators, such as Operating Model, Cost Model, and Customer Experience, to the market - at Mobile World Congress 2018.


ETIYA announces win with major North American Operator at MWC 2018

Apostolos Kallis, CCO of ETIYA announces that Etiya won a major contract with Tier 1 North American operator at at Mobile World Congress 2018 in Barcelona.

"Our innovation in BSS, using AI technologies with modern customer experience management applications has been the catalyst for winning this contract”, said Apostolos Kallis, CCO of ETIYA. “Our OSS partners and worldwide delivery capabilities further supplement our technology strengths"


Meet Us At Mobile World Congress 2018

Etiya Showcases AI-driven Customer Experience Management and Self-care at Mobile World Congress 2018

Reshape the digital customer experience journey with AI and catalog-driven B/OSS

Etiya uses autonomous learning, algorithm-driven technologies, and sentiment analysis to reshape the customer’s engagement journey. The customer’s next step can be predicted based on behavior and emotions, so the service provider can proactively take the best action—in real time—to provide a superior customer experience.


Etiya to demo AI-based telco solution at Mobile World Congress

ETIYA, the leading independent software vendor providing AI and catalog driven BSS/OSS, will showcase its artificial intelligence (AI)-driven customer experience management and self-care solution at Mobile World Congress in Barcelona.

As announced in December 2017, ETIYA and Openet are jointly launched Digital as a Service (DaaS) solution, which has been built on the AI-driven end-to-end Digital Business Platform; a cloud enabled SaaS with complete BSS, OSS and core network. The two companies now plan to demonstrate DaaS together at Mobile World Congress. DaaS is a cloud-based, modular solution that helps MVNOs and ‘digital first’ sub-brand operators develop their businesses and manage costs predictably. Its subscription model also reduces the risk of an upfront investment.