Etiya has been recognised as a Representative Vendor in the 2023 Gartner Market Guide

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We are thrilled to announce that Etiya has been recognized as a Representative Vendor in the 2023 Gartner Market Guide for AI Offerings in CSP Customer and Business Operations. In this Market Guide, Gartner considers the companies that represent a variety of solutions, offering different portfolios, deployment/implementation approaches, and focus areas for various segments of CSPs as market representatives.

Etiya AI Platform, Cognitus, is an advanced artificial intelligence platform that provides standardization, simple and centralized management, monitoring and improvement, easy ROI detection and measurement, fewer implementation failures, and scaling with its advanced capabilities along with advanced machine learning and natural language processing services. It enables companies to offer personalized services and propositions through emotional, contextual predictions and recommendation mechanisms.

With its AI platform and highly experienced AI team, Etiya provides innovative and experience-oriented approaches for the automation of corporate processes and cost advantages.

Etiya AI Platform can easily integrate its abilities into different products within customer systems and can be implemented in both on-premise and cloud scenarios.

Please contact us through marketing[at] to find out more about our AI platform & use cases for CSPs.

***Gartner, Market Guide for AI Offerings in CSP Customer and Business Operations, Pulkit Pandey, Amresh Nandan, et al.., 20 February 2023. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.