Etiya Order Management provides flexible, catalog-driven order capture, decomposition, validation, negotiation, orchestration, and execution with jeopardy, exception, and fall-out management. It flexibly configures and customizes all customer interaction flows between a company and its customers. It captures orders from all sales portals and validates orders to maintain business integrity. It can handle millions of orders per day. Catalog-driven order fulfillment enables operators to speed new offers to market and make fulfillment process changes with ease.

Etiya Order Management utilizes catalog definitions to dynamically recognize, transform, decompose, and execute customer orders, eliminating the need for IT involvement. Automated and manual tasks and processes can be defined via a graphical design environment. Business rules from the company’s product and service catalog ensure a safe and secure order entry.