Overview

Large-scale BSS transformation projects are expensive and risky and may take years to complete. Meanwhile agile competitors are eroding your market share. Speed to digitalization is imperative.

Etiya Digital Business Platforms are the fast alternative. They can be implemented in parallel to comprehensive transformation projects so you can be 100% digital fast — ready to launch digital-first sub-brands, sell a wide range of new content and services, quickly try new business models, or enter new markets.

Etiya real-time, automated digital platforms use microservices to speed time-to-market for new products and enable easy experimentation with new business models and service concepts.

Etiya incorporates innovative AI technologies, including natural language processing (NLP) techniques and predictive analytics, in its platform to help companies transform their businesses and reduce costs.

Etiya Digital Business Platforms contain these layers:

Digital Experience: This customer experience layer enables consistent omnichannel, real-time interaction with customers to provide AI-driven self-care, customer experience and content management.

Digital Engagement: This layer uses AI to provide personalized customer engagement with relevant, real-time offers and contextual marketing that increase marketing efficiency and customer loyalty. The layer also provides service activation, next-best-offer management, real-time campaign management, and real time notifications.

Digital Enablement: This real-time engine contains digital BSS functions such as real-time charging, policy management, billing, digital mediation, and partner management. New solutions can be developed quickly with a library of microservices.

 

Benefits

    • Become 100% digital fast with low risk, at a fraction of current BSS costs
    • Start generating revenue from digital services right away
    • Quickly try new business models and service concepts or enter new markets
    • Engender loyalty and differentiation with personalization and communities of interest
    • Shape the customer’s engagement journey in real-time with autonomous learning, algorithm-driven technologies, and sentiment analysis
    • Generate in-context business insights
    • Enable powerful automation and operational efficiencies on a massive scale

Blog

Unique Customer Engagement With Digital Ecosystems

Read

Blog

2018: Rise of Digital Platforms for Strong Business Ecosystems

Read

Blog

AI-Powered Segmentation

Read
    Digital Business Platforms Brochure Company Overview Download

    Please fill the required fields

    send
    send
    send

    Please fill the required fields

    send
    send
    send

    Contact Us

    Thank You!

    You’ve been added to our mailing list. We’re happy to report that you will be among the first to hear